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Getting Georgia Covered: What We Can Learn from Consumer and Assister Experiences During the Third Open Enrollment Period

With three annual open enrollment periods completed and a fourth one just around the corner, the Health Insurance Marketplace has become established as the avenue for purchasing coverage for roughly half a million Georgians. This report builds on last year’s Getting Georgia Covered: Best Practices, Lessons Learned, and Policy Recommendations from the Second Open Enrollment Period and focuses on understanding the characteristics of the people who have enrolled in marketplace plans and the experiences of consumers and the enrollment assisters who helped them. Their insights can inform the work of advocates, stakeholders, and policymakers to reach shared goals of reducing the uninsured, improving access to care, and addressing affordability for consumers.

Inside you’ll find:

• Key themes in consumer and assister experiences during the 2016 open enrollment period
• Best practices for outreach, enrollment, and reaching eligible Georgians who remain uninsured
• Policy opportunities to increase enrollment, improve access to care, and address affordability issues

Go to the report.