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Report Release: The Impact of Health Insurance Navigators on Consumer Experiences: Finds from an Evaluation of the First Open Enrollment Period















Thank you to those who joined Seedco and Georgians for a Healthy Future for the release of a comprehensive evaluation report on consumer and navigator experiences in four states during the Affordable Care Act’s first open enrollment period. Why did some consumers have more success enrolling in coverage than others? How did consumers’ health insurance literacy and health needs impact their enrollment experience? What role did in-person assistance play in enrollment success? These and other topics were discussed by our panel featuring:

Dr. Pamela Roshell
Director, Region IV, US Department of Health and Human Services

Dr. Don Rubin
Professor Emeritus, University of Georgia

Ben Thomases
Executive Vice President, Programs, Seedco

Moderated by:
Cindy Zeldin
Executive Director, Georgians for a Healthy Future

The evaluation study was conducted by a team of researchers at the Department of Health Policy and Management in the College of Public Health at the University of Georgia. To download the report, click here.